There are two distinct types of virtual concierge systems, each sharing common benefits including interactivity, ease of use, cost savings and more. Many virtual concierge systems are connected to a human at the other end, someone located remotely who is well-versed in what users will ask or require for that specific venue. The other virtual concierge is unmanned, giving guests a touch-screen experience to access your premises (as permitted, of course) or to find relevant information about promotions, events, local attractions, etc.
- Realize cost savings quickly while providing equivalent information, content and access without the labour component
- Offers the latest in CX (customer experience) technology for industries such as hospitality, property management, retail & others
- Keep guest satisfaction at high levels while offering a personalized experience with less burden or risk for you
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